Frequently Asked Questions

Get answers to common questions about my services, pricing, and support.

What's included in the one-time setup fee?

My one-time fees cover complete implementation, testing, training, and initial support. This includes all development work, integrations, and getting your solution fully operational.

Can I upgrade or modify my package later?

Absolutely! I offer flexible upgrade paths. Contact us to discuss adding features or scaling your solution as your business grows.

Do you offer payment plans?

Yes, I offer flexible payment terms for larger projects. Monthly care plans and retainers can also help spread costs over time.

What kind of support do you provide?

I provide comprehensive support including technical assistance, training, updates, and optimization. Care plans include proactive monitoring and maintenance.

Are there any hidden fees?

No hidden fees! My pricing is transparent. I clearly outline all costs upfront, including any optional add-ons or ongoing support!

What's the difference between One-Time Setup and Monthly Care Plans?

One-Time Setup is a single payment for the initial website development or optimization. Monthly Care Plans provide ongoing support, updates, and maintenance with recurring payments.

Can I switch from one-time to monthly later?

Yes, you can upgrade to a monthly care plan at any time. Contact me to discuss options.

Are monthly plans the same as add-on care plans?

Monthly plans include integrated care and support. Add-on care plans are optional extras for additional services beyond the main package.

Special Discounts

20% OFF

Veterans & First Responders

Thank you for your service. I offer special pricing for veterans, military families, and first responders.

25% OFF

Nonprofits & Charities

Supporting our community. Special rates for registered nonprofit organizations and charitable causes.

15% OFF

Local Businesses

Proud to serve Peterborough businesses and clients across Canada. Special introductory pricing for local companies, with remote services available nationwide.

Still Have Questions?

Can't find the answer you're looking for? I'm here to help.